The Challenger Blog

Time for Change

5th June 2020

Five Steps Sales Leaders Should Take NOW – Even in Uncertainty

25th March 2020

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Five Steps Sales Leaders Should Take NOW – Even...

As the world confronts the human and economic cost of COVID-19, sales leaders must focus...

March 25th, 2020
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Driving Employee Engagement Remotely – Service Leader Pulse Survey...

As customer service and support leaders continue to react to and manage through the COVID-19...

June 30th, 2020

The Battleground for Good Customer Service Talent is About...

In my previous post about the contact center industry’s response to the global pandemic, I...

June 11th, 2020
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6th Challenger Pulse Survey Results

Our previous pulse survey of sales leaders, issued May 6, revealed respondents anticipating that it...

June 09th, 2020

Unlocking Your Team’s Inner Drive, Part 2: Embracing Mistakes

This is the second article in a three-part series, “Unlocking Your Team’s Inner Drive,” from...

June 08th, 2020

Time for Change

Challenger Colleagues and Friends - As with many of you reading this, the events that...

June 05th, 2020

Coaching Accountability in a Virtual World

Fact: Creating a culture of coaching accountability is hard. Through numerous coaching effectiveness surveys that...

May 26th, 2020
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Breaking Through the CFO’s Budget Firewall: How to leverage...

Like many folks in Sales who have traveled extensively for business, you may recall when...

May 22nd, 2020

Unlocking Your Team’s Inner Drive, Part 1: From Performance...

This is the first article in a three-part series, “Unlocking Your Team’s Inner Drive,” from...

May 20th, 2020
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