What Our Customers Say
Kevin WarrenPresident US Client Operations, Xerox
"Challenger Sale speaks to the core of how we’re engaging with our clients. We want our sales force to deliver insight and value not sales pitches."
Jim LeMereDirector, Northwestern Mutual
"This investment in coaching, and the overall development of our people, has changed the culture of our call center."
Professional Sales RepresentativeKimberly-Clark
"Customers felt that I was bringing value and knowledge to their business."
Standard Bank RepresentativeStandard Bank
The Challenger approach has important foundations that exemplify how we prioritise our clients and provide them with a value-driven experience.
Randy KobatSVP Retail Solutions, vAuto
"We saw a 20% reduction in escalations, which means we are solving customer problems the first time around."
Martin NeefLocation Manager, Nuon
"The program has increased our center's feedback culture, and has impacted our collaboration climate for the better."
Rainer SternGlobal VP Sales Leadership Programs, SAP
"Challenger Selling has significantly contributed to our revenue streams from both new opportunities and additional business from existing customers."
Bernd StengerPresident, Heraeus Epurio
It was impressive how a well-prepared Challenger approach worked with this important customer which hadn’t considered us for several years."