Each day seems to bring a new batch of uncertainty, and customer service and support leaders are starting to experience spikes in contact volume in response to Coronavirus. 

To help you navigate the current storm, Challenger conducted a brief survey (March 8-12, 2020) measuring the general actions being taken by your peers. Fill out the form below for an infographic with insights into how customer service leaders and organizations are preparing for this unprecedented event.

Read the blog: Navigating Customer Service and Support in Uncertain Times.

Download the Infographic