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What Over 10 Years Has Taught Us About B2B...

For more than a decade, Challenger has focused our quantitative and qualitative research on two...

October 26th, 2020

Challenger Selling in a Virtual (Pandemic) Environment

For months now the most frequent request Challenger has received is for resources to help...

October 20th, 2020

Effective Virtual Training: Lessons Learned (Part One)

Work-from-home programs have long been popular in contact center organizations for numerous reasons (employee engagement...

October 19th, 2020

10th Challenger Pulse Survey

This October edition of Challenger’s Pulse Survey finds a large improvement in sales leader sentiment...

October 09th, 2020

9th Challenger Pulse Survey Results

Challenger’s 9th pulse survey continues to look at overall sales leader sentiment. In addition, we...

September 15th, 2020

Still Waiting for the Elusive Return to “Normal”: Fourth...

As we wind down the summer, the Effortless Experience team at Challenger deployed our fourth...

September 14th, 2020

B2B Buyers Study | Part 3: Do Sellers Meet...

Access the infographic with the survey highlights here. This post continues the findings from our 2020 B2B Buyers Study.   Part...

September 04th, 2020

Why Effortless Experience™? – From the Client Angle

When we talk to new companies about what our best clients believe about an Effortless...

August 31st, 2020