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As the world confronts the human and economic cost of COVID-19, sales leaders must focus...

April 25th, 2020

4th Challenger Pulse Survey Results

Challenger surveyed 108 commercial leaders on April 14-16. This is the fourth time we’ve built on data originally gathered on March 6th; or what feels...

April 20th, 2020

Rethink Account Plans

As the world confronts the human and economic cost of COVID-19, sales leaders must focus...

April 17th, 2020

Engaging Teams Through (Unplanned) Change

We are currently living through the largest social and economic disruption any of us has...

April 16th, 2020

Engage High Performers

As the world confronts the human and economic cost of COVID-19, sales leaders must focus...

April 10th, 2020

Bold Decisions During Uncertain Times

I’ve been talking to a number of customer service leaders over the last three weeks,...

April 07th, 2020

Five Ways To Tune Your Challenger Message For Today’s...

Dr. Viktor Frankl, the renowned psychiatrist and Holocaust survivor, famously said, “An abnormal reaction to...

April 07th, 2020

3rd Challenger Pulse Survey Results

Challenger surveyed 139 commercial leaders March 31-April 1, building on data gathered March 6th and...

April 03rd, 2020